What we collect
When you call or fill out our form, we collect what you give us: your name, phone number, email (if provided), general location and a description of your septic issue.
Calls may be recorded and may be answered by an automated assistant, for quality and to make sure your request reaches a provider.
How we use it
We use your information only to respond to your request and share it with a septic service provider so they can contact you about the job. We don't sell your information or use it for unrelated marketing.
How long we keep it
We keep request records only as long as needed to handle your request and keep basic business records.
Your choices
You can ask what information we hold about you, ask us to correct it, or ask us to delete it. Use the contact form or call our local line.
Website data
This site may use basic analytics to understand how visitors use it. Form submissions are processed by our hosting provider, Netlify.
Last updated: October 2026